When will my order be shipped out?
All of our products are made to order by hand and to order, as such the production time for silk ribbons is 3 to 5 business days.
What if I require a rush order?
Please email us at firstname.lastname@example.org with the pieces you're interested in as well as the date that you require them on hand and we'll do our very best to accommodate.
Do you ship outside of Canada and the United States?
Yes! We now offer a flat $25 shipping rate outside of Canada and the United States. Please not that this shipping option does not include tracking information and will take upwards of 12 business days (plus processing time) for delivery. For rush orders please email email@example.com with your order details and address and we'll get back to you with a shipping quote. Please note that you will be responsible for any duties and taxes due at import.
Do you accept returns?
Due to the custom nature of each order, all sales are final.